FAQs

FREQUENTLY ASKED QUESTIONS

Quick Answers to Your Questions

1. Are you a manufacturer or dealer / distributor ? Who are you ?
We are India’s leading manufacturer, supplier, and exporter, based in Surat, Gujarat—the textile hub of the country. Since 2012, we have been committed to delivering high-quality products and services to our clients.
2. How we can satisfied by Quality?
We adhere to internationally recognized standards in our production process. Additionally, we can perform any necessary lab tests based on the client's requirements.
3. Why should we choose you over others?
The ambiance and décor of any space—whether it’s a home, hotel, hospital, or office—plays a vital role in shaping mood, comfort, and productivity. A thoughtfully designed environment not only enhances visual appeal but also fosters relaxation, positivity, and well-being.

At FABURA, we believe every space deserves a touch of elegance and comfort. Our products are crafted to bring freshness, happiness, and convenience into everyday life — seamlessly blending aesthetics with functionality.

Why Choose FABURA

--> Premium Quality, Fair Prices – Experience world-class linen and décor products without compromising on value.

--> Prompt & Professional Service – Count on us for timely responses, reliable communication, and smooth coordination.

--> Customer Satisfaction First – Your comfort and delight remain our ultimate goals.

--> Tailored Solutions – We offer customized sizes, designs, and styles to suit your unique requirements.

--> Innovation at the Core – Our dedicated R&D team continually explores new materials, designs, and trends.

--> Cutting-edge Production – Advanced machinery and modern manufacturing techniques ensure consistent excellence.

--> Expert Team – Skilled professionals with years of industry experience maintain the highest quality standards.

--> Pan-India Reach – A strong distribution network ensures swift and efficient delivery across the country.

--> Global Presence – Our specialized export division provides direct, personalized support from our head office.
4. What services do you provide?
We offer a comprehensive range of services to cater to our clients' needs:

Shipping Terms :
We accommodate various shipping terms, including EX-Works, FOB, C&F, CFR, CIF, or as per the customer's requirements. Wherever possible, we tailor shipping arrangements to meet your needs. For specific shipping terms, feel free to email us at support@thefabura.com to export2@thefabura.com

Payment Terms :
We provide flexible payment options, such as:
100% advance payment.
50% advance and 50% before dispatch.
Bank Letter of Credit (LC).

Payment Methods:
We accept payments through:
Bank Wire/Swift Transfer
Credit Card
PayPal
Western Union

Delivery Terms :
Delivery timelines vary based on the order quantity. Typically, Regular Product's Order delivered within 7 to 15 days from the receipt of Payment

Language for Communication & Discussion: We communicate and discuss all matters in English.

Logistic Support:
We provide comprehensive logistic service support to ensure a smooth delivery process.
5. We have our own design and brand. Can you produce for us? Do you offer OEM and ODM services?
Yes, we can. We offer both OEM and ODM services. Please email us your requirements and specifications at export2@thefabura.com so we can provide you with competitive rates and estimated delivery timelines
6. Is sample can be possible?
Yes, its available on paid basis
7. What is the Order Minimum Order Quantity (MOQ)?
There is no MOQ for standard orders. For OEM/ODM, MOQ may vary—please refer to section 5 or contact us at export2@thefabura.com
8. Is Pre Inspection ( Personal or 3rd Party ) facilities available?
Absolutely! We allow pre-dispatch inspections either personally or through third-party agencies as per your preference.
9. How are the orders packed and transported?
We ensure packing and transportation are handled as per your specific requirements.
10. Is customization in size, logo print, and other aspects possible?
Yes, customization is available for product size, logo printing, branding, and packaging as per your needs.
11. Do you accept small quantity orders?
Yes, we also accept small quantity orders
12. What is the lead time for material dispatch?
The standard delivery lead time is 7 to 15 days or earlier, depending on the order and possibilities. If you have specific time requirements, please email us at export2@thefabura.com.
13. What information should I provide to get a quotation?
To receive a quotation, please include the following details in your inquiry email:

-> Your Required item detais with HSN code & quantity.
-> Size & Color
-> Material's Specifications.
-> Filling (if applicable).
-> Packaging requirements

Please send your inquiry to support@thefabura.com to export2@thefabura.com for a prompt response.
FREQUENTLY ASKED QUESTIONS

Quick Answers to Your Questions

1. Are you a manufacturer or dealer / distributor ? Who are you ?
We are India’s leading manufacturer, supplier, and exporter, based in Surat, Gujarat—the textile hub of the country. Since 2012, we have been committed to delivering high-quality products and services to our clients.
2. How we can satisfied by Quality?
We adhere to internationally recognized standards in our production process. Additionally, we can perform any necessary lab tests based on the client's requirements.
3. Why should we choose you over others?
The ambiance and decor of any space—be it a home, hotel, hospital, or office—play a vital role in influencing mood, comfort, and productivity. A thoughtfully designed environment not only enhances visual appeal but also promotes relaxation and well-being.

At FABURA, we craft decor products that infuse freshness, happiness, and convenience into everyday life.

Why Choose FABURA:

--> Premium-quality products at competitive prices

--> Prompt, reliable, and professional service

--> Complete customer satisfaction and delight as our top priorities

--> Customized sizes and diverse options to meet unique needs

--> A dedicated R&D team focused on continuous innovation

--> Advanced machinery and the latest production technologies

--> Skilled and well-trained professionals ensuring excellence

--> A strong distribution network across India

--> A specialized export division offering direct client support from our head office
4. What services do you provide?
We offer a comprehensive range of services to cater to our clients' needs:

Shipping Terms :
We accommodate various shipping terms, including EX-Works, FOB, C&F, CFR, CIF, or as per the customer's requirements. Wherever possible, we tailor shipping arrangements to meet your needs. For specific shipping terms, feel free to email us at support@thefabura.com

Payment Terms :
We provide flexible payment options, such as:
100% advance payment.
50% advance and 50% before dispatch.
Bank Letter of Credit (LC).

Payment Methods:
We accept payments through:
Bank Wire/Swift Transfer
Credit Card
PayPal
Western Union

Delivery Terms :
Delivery timelines vary based on the order quantity. Typically, orders are delivered within 7 to 15 days from receipt of payment.

Language for Communication & Discussion: We communicate and discuss all matters in English.

Logistic Support:
We provide comprehensive logistic service support to ensure a smooth delivery process.
5. We have our own design and brand. Can you produce for us? Do you offer OEM and ODM services?
Yes, we can. We offer both OEM and ODM services. Please email us your requirements and specifications at export2@thefabura.com so we can provide you with competitive rates and estimated delivery timelines
6. Is sample can be possible?
Yes, its available on paid basis
7. What is the Order Minimum Order Quantity (MOQ)?
There is no MOQ for standard orders. For OEM/ODM, MOQ may vary—please refer to section 5 or contact us at export2@thefabura.com
8. Is Pre Inspection ( Personal or 3rd Party ) facilities available?
Absolutely! We allow pre-dispatch inspections either personally or through third-party agencies as per your preference.
9. How are the orders packed and transported?
We ensure packing and transportation are handled as per your specific requirements.
10. Is customization in size, logo print, and other aspects possible?
Yes, customization is available for product size, logo printing, branding, and packaging as per your needs.
11. Do you accept small quantity orders?
Yes, we also accept small quantity orders
12. What is the lead time for material dispatch?
The standard delivery lead time is 7 to 15 days or earlier, depending on the order and possibilities. If you have specific time requirements, please email us at export2@thefabura.com.
13. What information should I provide to get a quotation?
To receive a quotation, please include the following details in your inquiry email:

-> Your Required item detais with HSN code & quantity.
-> Size & Color
-> Material's Specifications.
-> Filling (if applicable).
-> Packaging requirements

Please send your inquiry to support@thefabura.com for a prompt response.
Contact Info
Office Address
Global Linen LLP. Plot No. 59, Aashirwad Industrial Society 1 Mahalaxmi Marble Street Near Komal Circle, Bamroli Road Surat – 394210, Gujarat, India